BEHIND THE SCENE
Our philosophy
In today's era, for many people, having pets makes the fast-paced urban life richer and more interesting. What we can do is to create more comfortable exquisite food and quality life for it, so that it can accompany us happily for a long time. izbaa petstar Workshop follows Nordic standards, integrates Eastern and Western concepts, and carefully develops each pet product, just to stimulate the nature and vitality of your pet...company culture
Izbaa is a company that continues to innovate. It provides a professional, efficient and reliable pet product exchange platform, has insight into the needs of global pet product consumers, continues to develop and innovate, creates a happy home for pets, establishes advanced modern technology management awareness, and creates A company with the concept of "becoming a high-quality service platform for pet products in the world". We always adhere to the principles of systematicity, effectiveness, people-oriented and advancing with the times. On this basis, we innovate bit by bit, use data to speak, and pursue our better development. Emphasizing the importance of a learning team, employees make continuous progress in learning, and the company gradually becomes stronger through continuous learning. We always maintain a learning attitude and constantly improve ourselves....Service philosophy
Respecting customers, understanding customers, and creating value for customers are our service tenets. It is our service philosophy to solve customers' problems with all our heart and dedication. We must use "heart" to communicate and use "six hearts" to serve. 1. Care and love: From the customer's perspective, grasp the customer's mood and needs, and be anxious about the customer's urgent needs; think of problems for customers in advance, handle problems in the bud, and prevent problems from expanding. 2. Sincerity and carefulness: Treat customers from the bottom of your heart as your food and clothing parents; be considerate of customers in every detail, do some practical things for customers, and make customers feel the importance of your existence. 3. Diligence and perseverance: treat and complete every work and service with utmost care, and handle every inquiry request, declaration, complaint, etc. from customers, and have someone take care of everything; regard service as a career and quality as a priority. Life, perseverance. Whether it is an old customer or a new customer, we must use the standard of "wholeheartedly and conscientiously" to complete every customer service task. Through "devotion and dedication" service, we gain customer satisfaction and our happiness....FOUNDING TEAM
A group of young pet owners who have kept pets for more than 10 years, all products should follow the design principle of "symbiosis between humans and animals". We create high-quality, good-looking, and innovative products for you who also love pets. I hope you and your pets will like them..