Thank you for shopping with us! We are committed to delivering your order promptly and efficiently. Please take a moment to review our shipping policy to understand how we handle shipping and related matters.

Orders are typically processed and shipped within 1-3 business days (excluding weekends and holidays) upon receiving the payment confirmation. During peak seasons or promotional periods, processing times may be slightly extended. We appreciate your patience during these times. Shipping Methods and Rates:

We offer a variety of shipping methods to accommodate your needs, including standard shipping, expedited shipping, and international shipping. Shipping rates are calculated based on the destination, weight, and dimensions of the package. You can view the shipping costs during the checkout process before finalizing your order.

Free shipping on orders over $69.00. Free standard shipping on orders over $69 in US, CA, AU, DE, FR, GB, KR, JP,MX countries. When the order is less than 69 US dollars, an additional shipping fee of US dollars will be charged.For international deliveries, you may select your item and proceed to the check out page as charges are based on weight and volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.

We gladly ship internationally to many countries around the world. International orders are subject to customs clearance procedures and may be subject to additional import duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost. Estimated delivery times for international orders may vary between 7-21 business days, depending on the destination and customs processing.

Once your order is shipped, we will provide you with a tracking number via email or the order tracking page on our website. You can use this tracking number to monitor the progress of your shipment.

If you need to modify or cancel your order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, modifications or cancellations may not be possible. Lost or Damaged Packages:

In the unfortunate event that your package is lost or damaged during transit, please reach out to our customer support immediately. We will work with the shipping carrier to investigate and resolve the issue to your satisfaction.

Delivery times are estimates and not guaranteed. Factors such as weather conditions, unforeseen circumstances, or delays at customs may impact the actual delivery date.

We are not responsible for delays or issues caused by incorrect shipping information provided by the customer. Please ensure that your shipping address and contact details are accurate and up to date. If you have any further questions or require assistance, please don't hesitate to contact our customer support. We're here to help!

The order status can be tracked by yourself. After your order leaves our warehouse, we will send you an email to inform you that your package has been shipped with the tracking number of the order. You can provide it to you through our The waybill number can be checked on the 17track official website: https://www.17track.net/en, it will take time for the logistics supplier to update the information. If there is no update, you can send us an email to check the details.

Our Order don't add taxes, VAT, or other hidden charges. You pay us what you see on the order screen, i.e. goods subtotal + shipping cost. HOWEVER - In most countries, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, do not incur taxes.

At Look, we provide Standard Courier delivery to any address within Global. However, do note that we do not deliver to PO Boxes, military and restricted areas, all naval ports andJurongIsland. On the front, we deliver to most countries that our logistics partners have affiliates in and whilst we strive to keep our rates affordable, our focus is on getting the items to you quickly, promptly and safely. For a list of countries that we deliver to and our charges, you may select your item and proceed to the check out page as charges are based on weight & volume. Upon entering your delivery details, we will auto calculate the delivery charges based on your given address without the need for payment or registration.

We accept payments via VISA/MASTER credit and debit cards, American Express and PayPal. Please visit www.paypal.com for more information. We do not accept payments via ATM or inter-bank transfers.If you have any questions, please contact us:service@izbaa.com